Politique d’expédition
Shipping & Delivery
We understand the anticipation that comes with waiting for your treasures to arrive. We treat every order with the utmost care and efficiency, ensuring your selections are prepared for their journey to you within 1 to 2 business days.
All orders are securely shipped via Canada Post. Shipping charges are charged at the flat rate of 20.00$ per order.
Discreet Packaging
Your privacy matters. Every order ships in a plain, unmarked box with a neutral sender name — nothing on the outside hints at what’s inside. Your card statement shows a discreet billing descriptor, so your purchase stays private from doorstep to statement.
Care Upon Arrival
We invite you to inspect your package as soon as it arrives, as we want to ensure everything is in perfect condition.
Reporting Discrepancies
Should you discover any concerns, such as a discrepancy in your order or damage that may have occurred during transit, please reach out to us within 7 days of receipt.
To assist us in resolving the matter swiftly, we kindly ask that you retain the original shipping box and packaging materials in which your items arrived. This is essential for us to file a formal report with the carrier on your behalf.